Just got back from Lisbon iGov workshop on web2.0 in public administration. Very well organised, congrats and thanks to the iGov people.
I was pleaseantly surprised by the quality of presentations, despite the fact that I couldnt follow everything as it was in portuguese. But it seems that a lot of interesting stuff is going on in Portugal.
I remark two things:
– the passion and capacity of Anabela Pedroso, leading the national agency for government modernisation.
– a good sign: presenters often included usage data in their presentation. I insist on its importance here.

From my side, I added something new in my presentation. I added some key recommendations for government:

1: DO NO HARM

  • don’t hyper-protect public data from re-use
  • don’t launch large scale “facade” web2.0 project
  • don’t forbid web 2.0 in the workplace
  • let bottom-up initiatives flourish as barriers to entry are very low

2: ENABLE OTHERS TO DO

  • publish reusable and machine readable data (XML, RSS, RDFa) > see W3C work
  • adopt web-oriented architecture
  • create a public data catalogue > see Washington DC

3: ACTIVELY PROMOTE

  • ensure pervasive broadband
  • create e-skills in and outside government: digital literacy, media literacy, web2.0 literacy, programming skills
  • fund bottom-up initiatives through public procurement, awards
  • reach out trough key intermediaries trusted by the community
  • listen, experiment and learn-by-doing

Also, in slide 15 and 16, I added a visualisation of the change of power relationship created by web 2.0, and the role of trust, information and attention in this.