Coming back to the issue of web2.0 and its impact on efficiency, I must refer to this post which is already a classic, also because of the nice analogy with Marxist thought.

Gin, Television, and Social Surplus – Here Comes Everybody

Shirky argues that there is a large cognitive surplus – basically the time spent in front of the TV which is a repository of energy which can be used for creative behaviour (like blogging or writing on wikipedia).
Now I think this could be easily translated in the professional government context. What is the work (especially in the public sector) equivalent to watching TV?
How much time is lost on that. And how much could be used for more creative action.

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